Taimoor H.

Taimoor H. is a dedicated Customer Support Specialist, Sales Representative, and FinCrime Analyst with over 2 years of experience across BPO, telecom, logistics, and fintech industries. He excels in providing multi-channel customer support, handling CRM, chat, email, and inbound interactions, and consistently meeting SLA targets. His expertise includes strategic customer retention, problem-solving, and maintaining high service quality metrics. In sales, Taimoor effectively managed international telecom campaigns, achieving sales targets and fostering robust customer relationships. Transitioning to FinCrime analysis at Mindbridge Pvt. Ltd., he demonstrated proficiency in KYC/AML operations, conducting thorough transaction monitoring and SAR writing to mitigate fraudulent activities. Bilingual in English and Urdu, Taimoor brings strong communication and collaboration skills to diverse professional settings.