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Taruna P. — Junior Customer Service Representative from United Kingdom

Taruna P.

Junior Customer Service Representative

United Kingdom 2-3 years
Open to offersNew to Platform
Languages
EnglishHindi
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About

Taruna P. is a customer-focused professional based in Leeds with comprehensive experience across the hospitality, customer service, and warehouse operations sectors. She has demonstrated proficiency in assisting customers, handling enquiries, resolving issues, processing orders, and maintaining records. Her tenure at Arc Hospitality highlighted her ability to deliver professional customer service, ensure smooth event operations, and manage transactions accurately. During her time at Singh’s Restaurant, she excelled in welcoming customers, managing requests, and coordinating food orders while upholding health and safety standards. Her role as a Warehouse Operative at 24/7 Agency involved picking and packing orders for dispatch, maintaining stock organization, and supporting warehouse productivity. Taruna holds an MSc in Management from Leeds Beckett University and an MBA in Human Resources Management from Shayona Institute of Business Management. She is authorized to work in the UK and is available for immediate start.

Experience

  • Customer Support Staff

    Arc Hospitality · 2021 — 2023
    Provided professional customer service during events and hospitality operations, assisting customers with enquiries and resolving issues promptly to ensure satisfaction. Supported guest services and facilitated event preparation while adhering to company procedures for accurate transaction handling.
  • Customer Care Assistant

    Singh’s Restaurant · 2021 — 2023
    Greeted customers and offered assistance with orders and enquiries. Handled customer requests and concerns with professionalism, while coordinating food orders to ensure timely delivery. Maintained cleanliness in service areas in accordance with health and safety standards.
  • Warehouse Operative

    24/7 Agency · 2021 — 2021
    Picked, packed, and prepared customer orders accurately for dispatch, while organizing stock areas and adhering to warehouse procedures. Completed daily tasks efficiently, supporting team productivity and service quality.

Skills & Expertise

Education

  • MSc Management (Business Management)
    Leeds Beckett University · 2021 — 2022
  • MBA Human Resources Management
    Shayona Institute of Business Management · 2012 — 2014

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