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Tatiana S. from Colombia

Tatiana S.

Colombia 1-2 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Tatiana J., an experienced Tourism and Hospitality Manager, specializes in operational support within the tourism sector. Her career includes valuable tenures at Hotel Tuvalu and Estelar Paipa Hotel & Centro de Convenciones in Colombia, where she excelled in tasks such as recording income and expenses, managing administrative documentation, and facilitating billing and tax compliance. Her role at Amazon as an Operational Support Associate underscores her ability to manage case documentation, analyze and validate operational incidents, and ensure compliance with quality metrics. An adept at administrative management and data analysis, Tatiana has a knack for coordinating logistical details and handling confidential information in corporate settings. She is committed to continuous improvement and supports internal processes efficiently, showcasing her proficiency in using Microsoft Office 2016 and engaging with digital marketing strategies.

Experience

  • Tourism and Hospitality Manager

    Hotel Tuvalu · 2023 — 2024
    Recorded and tracked income and expenses while organizing and managing legal and administrative documentation. Assisted with billing and ensured compliance with tax processes. Coordinated logistics for internal meetings and events and provided administrative support across various departments.
  • Operational Support Associate / Case Manager

    Amazon · 2024 — Present
    Managed cases and documented information in internal systems to ensure policy compliance. Analyzed and validated information for effective resolution of operational incidents. Monitored internal processes to guarantee timely task completion and adherence to quality metrics, while updating and maintaining records in internal databases under strict security guidelines. Collaborated with internal teams to drive continuous process improvement.
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    Estelar Paipa Hotel & Centro de Convenciones · 2023 — Present
    Managed executive schedules and calendars, prepared reports, minutes, and various internal documents. Coordinated efforts with both internal and external departments while handling confidential information with care.

Skills & Expertise

Education

  • Tourism and Hospitality Management
    Universidad Pedagógica y Tecnológica de Colombia · 2018 — 2023

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