TENING M.
Mid-Level IT Support Specialist
Open to offersNew to PlatformAbout
Tening M. is an accomplished IT Executive based in Bintulu, Sarawak, with proven expertise in technical support, system maintenance, and digital operations. With a solid background in software engineering, Tening has effectively enhanced system performance and strengthened stakeholder interactions using his fluency in English, Malay, and Chinese. At Success Integrated Logistics Sdn. Bhd., Tening was pivotal as the Digital Marketing & IT Administrator, optimizing IT operations to achieve a 30% reduction in downtime and enhancing conversion rates through user-friendly website development. His role was crucial in executing data-driven marketing strategies and aligning IT with marketing objectives. Earlier, during his tenure at SUKMA MALAYSIA, he ensured 100% on-time IT project delivery and enhanced network security to prevent breaches. Tening's academic foundation from i-CATS University College complements his practical experience in internships involving system maintenance and digital innovation. His commitment to stakeholder management and IT strategy reflects in his outstanding contributions to organizational efficiency and productivity.
Experience
Digital Marketing & IT Administrator
Success Integrated Logistics Sdn. Bhd. · 2024 — 2026Managed company applications as the system administrator, overseeing access and troubleshooting issues while serving as the primary contact for system support. Enhanced IT operations, developed user-friendly websites, carried out email marketing campaigns, analyzed data trends for marketing strategies, trained staff on digital tools, and collaborated with cross-functional teams.IT Support
SUKMA MALAYSIA · 2024 — 2024Oversaw IT projects, ensuring timely delivery while working with cross-functional teams to improve system performance. Monitored network security to prevent data breaches and provided expert IT support, implementing proactive measures to avoid potential outages.Internship (Bachelor of Software Engineering)
Armada Enterprise Bintulu · 2024 — 2024Assisted stakeholders in system maintenance and the implementation of cybersecurity measures, maintaining compliance with organizational standards. Managed client administration and financial processes, streamlined payment tracking workflows, conducted testing and debugging for website performance, and designed a full-stack car rental web application.Internship (Diploma in Software Engineering)
PETRONAS LNG Bintulu · 2021 — 2021Functioned as Emcee for a major corporate event, demonstrating public speaking and coordination skills. Led toolbox meetings to convey operational updates and safety requirements, managed the internal IT ticketing system, provided technical support and troubleshooting, collaborated on system maintenance and cybersecurity, improved payment tracking processes, and optimized corporate website functionality.
Skills & Expertise
Education
- Bachelor of Software Engineeringi-CATS University College · 2022 — 2024
- Diploma in Software Engineeringi-CATS University College · 2019 — 2021
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