Teresa T.
Junior Administrative Virtual Assistant
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About
Teresa T. is a highly skilled Administrative Virtual Assistant with extensive experience in the hotel industry, specifically in front office operations. From June 2022 to September 2025, she served as a Front Office Receptionist, where she excelled in handling inquiries and managing reservations through various communication channels including phone, email, and in-person interactions. Her proficiency in administrative tasks is augmented by her skills in Canva for designing clean and professional social media content. Teresa is adept at email and inbox management, calendar scheduling, and data entry, ensuring smooth daily operations. With a Bachelor of Science degree in Information Technology from Lemery Colleges, Teresa is well-versed in tools like Google Workspace, Microsoft Office, and communication platforms such as Slack and Zoom. Her certification from Prospexia VA Masterclass further highlights her competence in virtual assistance and customer service.
Experience
Front office Receptionist
null · 2022 — 2025Provided administrative support while managing phone, email, and in-person guest inquiries. Handled reservations and coordinated scheduling, ensuring organized digital records of guest information. Utilized hotel CRM and booking systems to maintain guest details and resolved concerns in a fast-paced environment.Reservation Officer
null · 2021 — 2022Processed bookings and responded to inquiries via email and telephone. Managed guest information and ensured accurate digital record-keeping. Supported daily operations by assisting with scheduling and preparing operational reports.
Skills & Expertise
Education
- Bachelor of Science in information technologyLemery Colleges
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