Teresa C.
Mid-Level Sales & Marketing Support Specialist
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Teresa C. is a Sales & Marketing Support professional with two years of experience in the paper manufacturing industry at PT. Panca Kraft Pratama. In this capacity, she is responsible for managing high volumes of sales documents and purchase order (PO) processing, averaging over 150 POs per month to facilitate smooth product delivery and sales operations. Teresa effectively organizes and digitizes sales documentation, prepares strategic daily and monthly sales reports, and streamlines data management to support team performance. She also coordinates cross-department activities, such as facilitating product sample shipments and managing claim documentation workflows, ensuring accurate document management and timely distribution. Her expertise in Microsoft Office and structured data handling enhances internal efficiency across production and logistics within the manufacturing sector.
Experience
Sales & Marketing Support
PT. Panca Kraft Pratama · 2023 — PresentManaged the input and verification process of customer purchase orders (PO) into the system, processing over 150 PO monthly to ensure smooth sales and product delivery. Oversaw a large volume of sales documents, including invoices and delivery notes, in a structured digital format for easy access by the internal team. Created strategic sales reports on a daily and monthly basis for team and management monitoring, with proactive data management for backup readiness. Prepared and managed product sample deliveries to prospective clients, coordinating with Quality Control and logistics services to meet specific requests. Handled and managed the claims document flow (damage, credit notes), which included number verification, financial data entry, approval facilitation, and archiving as well as distribution. Facilitated cross-departmental coordination (Production and Logistics) to ensure smooth deliveries while proactively identifying and driving customer order fulfillment. Optimized the document management system and efficiently processed sales data by establishing a well-organized filing structure, enhancing information access and reducing the risk of human error.
Skills & Expertise
Education
- S1 Manajemen PemasaranUniversitas Kristen Krida Wacana · 2019 — 2023
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