Tessy M.
Junior Administrative & Bookkeeping Assistant
Open to offersNew to PlatformAbout
Hello, I'm Tessy Max-Harris, an Administrative and Bookkeeping Virtual Assistant with an accounting background and hands-on experience supporting business operations, customer service, financial record management, and administrative processes.
Over the course of my experience, I have processed an average of 80–150 customer transactions daily, managed over ₦250,000+ in daily cash and electronic payments, maintained and organized 1,000+ customer and transaction records, and assisted with preparing financial and operational reports that supported business decision-making.
I have also reviewed and maintained over 200+ financial transactions, assisted in preparing 10+ monthly financial reports, supported budgeting and forecasting activities for projects worth up to ₦5 million, and helped ensure accurate record-keeping and reporting across daily business operations.
In customer-facing roles, I have assisted 40–60 customers daily, responded to inquiries, handled complaints professionally, and contributed to improved customer satisfaction through effective communication and timely problem resolution.
My skills include:
• Administrative Support
• Virtual Assistance
• Bookkeeping Support
• Data Entry & Record Management
• Customer Service & Client Communication
• Email Management
• Calendar Management
• Financial Record Keeping
• Report Preparation
• Internet Research
• Microsoft Excel
• Google Sheets
• Microsoft Word
• Slack
• Canva
• Document Management
• Task Coordination
I am highly organized, detail-oriented, and dependable. I take pride in producing accurate work, meeting deadlines, maintaining confidentiality, and helping businesses operate more efficiently. I learn new tools quickly, work well independently, and communicate professionally with clients and team members.
Whether you need assistance with administrative tasks, data management, customer support, bookkeeping, spreadsheet organization, or day-to-day operations, I am committed to delivering reliable support and becoming a valuable asset to your business.
My goal is simple: help business owners save time, stay organized, and focus on growth while I handle the operational details that keep things running smoothly.
Why hire me
I am a reliable and detail-oriented Administrative and Bookkeeping Assistant with experience managing records, handling customer communications, preparing reports, and supporting daily operations. I have worked in fast-paced environments where accuracy, organization, and professionalism were essential. I am proficient in Microsoft Excel, Google Sheets, and administrative tools, and I take pride in delivering quality work with minimal supervision. Employers can count on me to stay organized, meet deadlines, communicate effectively, and contribute positively to their business operations. My goal is always to make work easier for my employer while helping the business run efficiently and grow.
Experience
Cashier
Papiees Meatro · 2025 — 2026Processed 80–150 customer transactions daily through Samba POS, ensuring accuracy in payment processing and efficient checkout. Managed daily cash and electronic payments exceeding ₦250,000 while keeping organized financial records, supporting accurate weekly reconciliation. Prepared and updated daily sales reports, providing management with essential data for decision-making. Assisted over 100 customers weekly, addressing transactions, inquiries, and payment concerns, promoting a positive customer experience.Accountant (NYSC)
Mubat Concept Ventures Ltd · 2024 — 2025Organized and maintained over 50 financial records and related documents monthly to enhance accessibility and reporting accuracy. Contributed to the preparation of more than 10 monthly financial reports, delivering timely financial insights for managerial decisions. Compiled and analyzed budgeting and forecasting data for annual projects up to ₦5M to aid monitoring of expenses and evaluation of financial performance. Reviewed over 200 financial transactions and tax documentation regularly, ensuring adherence to internal financial procedures.Customer Service Representative
Maccat Govt / DSTV Multichoice Agency Ltd · 2018 — 2019Supported 40–60 customers daily with subscriptions, inquiries, and service requests, ensuring timely and professional assistance. Maintained precise database logs for over 1,000 customer and transaction records, enhancing tracking and service efficiency. Promoted premium products and upgraded service packages, resulting in increased monthly customer engagement and service adoption. Resolved more than 15 customer complaints and account-related issues daily, which contributed to improved customer satisfaction and retention.
Skills & Expertise
Education
- Bachelor of Science (B.Sc.) in AccountingAir Force Institute of Technology · 2019 — 2023
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