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Thabile T. — Senior Administrative Document Controller from South Africa

Thabile T.

Senior Administrative Document Controller

South Africa Less than 1 year
Open to offersNew to Platform
Languages
EnglishZulu
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About

Thabile T. is an Admin Clerk based in Nelspruit, South Africa, offering over 8 years of administrative support experience across sectors including digital documentation management, IT services, and mining. At Veritas Digital, she managed thousands of records, ensuring 100% compliance with company documentation standards and achieving an 80% increase in retrieval efficiency for audits. As Supervisor at EOH Mthombo (Pty) Ltd, Thabile led a team of 12, implementing workflow improvements that elevated operational efficiency by 80% and boosted team performance. Her role at Diesel Power Opencast Mining included the optimisation of reporting processes for engineering projects, reducing report generation time by 80%. Known for her proficiency in CRM, data protection compliance, and managing high volumes of client communications by phone, email, and chat, Thabile has consistently delivered clear, empathetic, and efficient support, particularly in remote work environments.

Experience

  • Document Controller

    Veritas Digital · 2022 — 2025
    Managed and maintained a large volume of digital and hard-copy records, ensuring full compliance with document standards. Addressed a high number of internal and external queries daily with an emphasis on clear communication. Provided training on new document procedures, contributing to a reduction in errors. Ensured confidentiality for sensitive client records, maintaining adherence to data protection standards.
  • Supervisor

    EOH Mthombo (Pty) Ltd · 2017 — 2020
    Oversaw a team of administrative and support staff while enhancing workflow processes. Developed and implemented training programs to improve communication and team performance. Streamlined administrative processes for client projects and resolved issues, leading to increased client satisfaction. Facilitated cross-functional communication for projects to meet deadlines.
  • Workshop Engineering Administrator

    Diesel Power Opencast Mining · 2012 — 2013
    Optimized administrative and reporting processes for engineering operations, enhancing data accuracy and efficiency in report generation. Addressed customer and staff queries promptly, ensuring effective resolution on first contact.

Skills & Expertise

Education

  • Diploma in Information
    MSC College · 2007 — 2009
  • High School Diploma
    Pine Ridge Combined School · 2000 — 2004

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