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Thakgatso R. — Mid-Level Executive Assistant from South Africa

Thakgatso R.

Mid-Level Executive Assistant

South Africa 2-3 years
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About

Thakgatso R., a highly organized and proactive Executive Assistant, excels in providing high-level support to C-suite executives in dynamic environments. With a strong foundation in managing complex executive calendars, Thakgatso ensures optimal time allocation and prioritization. At Lulatec (Pty) Ltd, based in Johannesburg, she coordinated domestic and international travel, meticulously managing itineraries and accommodations. Her role extended to preparing detailed executive-level reports and serving as a liaison with internal and external stakeholders. In her subsequent position as Senior Administrative Assistant at Naledi Telecoms, she oversaw office operations, vendor coordination, and process improvements in Ekurhuleni. Notably skilled in leveraging AI tools, including ChatGPT and Microsoft Copilot, she implemented AI-driven workflows that significantly enhanced efficiency. Her robust utilization of Microsoft Office Suite and virtual meeting platforms supports her adept problem-solving and decision-making abilities, showcased across various industries, from telecommunications to executive-level administration.

Experience

  • Independent Travel Agent

    Dreamport · 2025 — 2026
    Oversaw all aspects of travel planning for clients, which included arranging flights, accommodations, and personalized itineraries. Provided insights on travel options for both domestic and international routes based on client preferences and budgets. Managed booking systems and travel documentation with precision. Maintained strong client relationships through exceptional customer service, ensuring repeat business. Addressed travel-related issues and adjustments swiftly in a dynamic environment. Leveraged digital tools and AI platforms for efficient travel arrangements. Kept detailed records of client preferences and travel histories to enhance service personalization while managing inbound and outbound communications.
  • Senior Administrative Assistant / Office Manager

    Naledi Telecoms · 2023 — 2025
    Delivered extensive administrative support to senior management while managing office operations including procurement, facilities, and vendor relations. Coordinated meetings, crafted agendas, and documented meeting minutes. Aided in the preparation of reports, presentations, and internal communications. Streamlined administrative processes to enhance efficiency and decrease turnaround times.
  • Executive Assistant to CEO / C-Level Executive

    Lulatec (Pty) Ltd · 2021 — 2023
    Oversaw complex executive calendars, ensuring effective prioritization and time management. Coordinated all aspects of domestic and international travel, including preparing itineraries, managing visa applications, and organizing accommodations. Developed executive-level reports, presentations, and correspondence with meticulous attention. Functioned as a liaison for internal and external stakeholders. Organized and facilitated board meetings and leadership strategic sessions while managing sensitive information with discretion. Anticipated executive needs and addressed scheduling and operational challenges proactively. Employed AI tools to enhance administrative efficiency and productivity. Assisted with special projects, driving operational improvements and cross-functional initiatives.

Skills & Expertise

Education

  • National N Diploma Electrical engineering
    South West Gauteng TVET College · — — 2017