Thales C.
Junior Linguistic Quality Assurance Specialist
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About
Thales F. is a detail-oriented professional excelling in linguistic quality assurance and data annotation, while pursuing a Bachelor of Science in Agronomy at the Federal University of Goiás (UFG). With advanced English proficiency (C1), he evaluates AI-generated content for companies like Welocalize, where he functions as a Scout Search Quality Rater, and OneForma, serving as a QA Specialist and Segmenter. Thales is skilled in auditing datasets, contributing to polished AI conversational experiences, and ensuring cultural relevance in search engine results. His technical prowess extends to Google Workspace and Microsoft Excel, vital for managing high-volume task environments. Previously, he enhanced customer satisfaction in roles at Matoca Fit and in contract work with Sports Event Logistics. Certified in both English proficiency and marketing proofreading, Thales continually refines his expertise through sector-specific training in soil nutrition and fruit crop cultivation.
Experience
Scout Search Quality Rater
Welo Data (Welocalize) · 2025 — PresentEvaluating search engine outcomes and AI responses to ensure relevance and cultural accuracy. Maintaining performance levels through strict compliance with changing global guidelines. Analyzing data trends to enhance localized search quality for Portuguese speakers.QA Specialist & Segmenter (Cosmos and Jellyfish Project)
OneForma (Centific) · 2025 — PresentManaging the overall quality of voice assistant interactions by accurately segmenting and labeling audio data. Acting as a 'Step 2 Approver,' responsible for reviewing others' outputs to ensure accuracy. Enhancing conversational AI by pinpointing intent boundaries and contextual nuances.Administrative & Customer Support Assistant
Matoca Fit · 2023 — 2024Handling various administrative tasks such as inventory management and financial documentation. Delivering personalized customer service with a focus on problem-solving to maintain satisfaction. Optimizing internal processes by structuring daily workflows to prevent delays and errors.Customer Service & Registration Assistant
Sports Event LogisticsManaging participant registrations and distributing race kits for large sporting events. Processing high volumes of data entry and addressing customer inquiries to ensure a smooth experience for athletes. Supporting event check-ins, showcasing adaptability and teamwork in high-pressure situations.
Skills & Expertise
Education
- Bachelor of Science in AgronomyFederal University of Goiás (UFG) · — — 2030
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