thandeka P.
Mid-Level Fleet Operations Administrator
Open to offersNew to PlatformAbout
Thandeka P. is an experienced Operations and Administration Specialist with over five years supporting business functions in industries such as asset finance, FMCG, automotive, and public sector administration. At WesBank, she managed a 350+ corporate fleet portfolio, utilizing SAP Fleet and TrackFleet systems for asset lifecycle coordination, fuel card reconciliation, and compliance governance. Her role included vendor and SLA management with 20+ suppliers, structured document control, and operational reporting on fleet metrics. Previous roles at Clover Industries and Hyundai South Africa involved high-volume customer service, CRM administration, front desk operations, and scheduling, while her experience with Revolution Office Solutions and the Department of Education further developed her expertise in records management and executive support. Data analysis and cost monitoring are core to her delivery of audit-ready and compliant administration in fleet and office environments.
Experience
Fleet Administration Coordinator
WesBank · 2023 — 2024Administered a 350+ vehicle corporate fleet portfolio using SAP Fleet, TrackFleet, and CRM systems, maintaining regulatory compliance through timely licensing and insurance renewals, and consistent vendor and SLA coordination. Oversaw fuel expenditure management for 300+ active fuel cards by conducting reconciliations and discrepancy reviews. Coordinated 60–80 monthly vehicle maintenance and servicing cases and produced operational reports detailing mileage, maintenance expenditure, fuel consumption, and asset utilization. Managed document control processes and enhanced structured filing systems to support compliance and efficient record retrieval.Telesales & Client Support Consultant (Contract)
Revolution Office Solutions · 2022 — 2022Conducted outbound telesales, generating qualified leads while maintaining updates and client information in the CRM system. Processed sales orders and coordinated logistics to facilitate service delivery.Front Desk Officer
Hyundai South Africa · 2021 — 2021Coordinated daily front-office functions, managing more than 30 client interactions each day and scheduling meetings for dealership management. Supported administration through calendar system maintenance, document control, and workflow coordination.Customer Service Agent
Clover Industries · 2018 — 2020Handled customer service in a high-volume FMCG setting by responding to 80–100 queries per day via phone and email, resolving complaints and product-related issues, and recording interactions in the CRM system. Processed and tracked over 50 orders daily and collaborated with logistics and finance to ensure accurate fulfillment.Front Desk Officer / Personal Assistant (Contract)
Department of Education · 2014 — 2016Handled executive diary management and coordinated email correspondence. Scheduled meetings, assisted with departmental event planning, and managed structured document control as well as visitor compliance protocols.
Skills & Expertise
Education
- Management Assistant Certificate (N4 & N5)Westcol Krugersdorp College · — — 2015
- National Vocational Certificate: Office AdministrationWestcol Krugersdorp College · — — 2014
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