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Thao N. — Mid-Level AI Training Specialist from Vietnam

Thao N.

Mid-Level AI Training Specialist

Vietnam Less than 1 year
Open to offersNew to Platform
Languages
EnglishVietnamese
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About

Nguyen T. T. is a seasoned professional with over six years of experience across diverse industries such as Sales, Hospitality, and International Trade. She has adeptly transitioned from tourism operations to high-level account management, placing a strong emphasis on customer satisfaction and operational efficiency. In her current role as an AI Training Specialist, she leverages her expertise to conduct MOS ratings for Vietnamese AI voices, ensuring pronunciation accuracy, and evaluates AI-generated images for quality. Previously, as a Key Account Sales Executive at Indoguna Food Service Company Limited, she managed a network of high-end clients, including 4 and 5-star hotels, employing her strong Negotiation Skills and problem-solving abilities to maintain successful partnerships. In the medical field, she served as an Import & Export Specialist, overseeing supply chain operations for medical devices, ensuring compliance with import regulations. Her educational background includes a Bachelor of Hospitality Management from Hanoi Open University.

Experience

  • Key Account Sales Executive

    Indoguna Food Service Company Limited · 2022 — 2024
    Managed and developed a network of high-end customers, including 4 & 5-star hotels and fine-dining restaurants. Effectively negotiated contracts and resolved customer issues to foster long-term relationships. Collaborated with other departments to ensure timely completion of orders and to meet quality standards.
  • Import & Export Specialist (Medical Devices & Reagents)

    Medical Equipment Development & Investment JSC · 2020 — 2022
    Oversaw end-to-end import processes for medical machinery and biochemical reagents, guaranteeing timely delivery and inventory integrity. Coordinated with customs, logistics partners, and regulatory bodies to ensure compliance with medical import regulations and cold-chain requirements. Streamlined workflows between internal teams and international suppliers to optimize lead times and reduce supply chain disruptions.
  • Sales, Tour Coordinator & Content Marketing

    Sinh Adventure Travel Co.Ltd · 2018 — 2019
    Managed inbound tourism sales and coordinated custom itineraries and logistics for international travelers. Developed content across multiple platforms to promote travel products and enhance engagement for inbound tour packages.
  • AI Training Specialist (Speech & Vision)

    Outlier, Appen, Toloka, Oneforma
    Conducted MOS ratings for Vietnamese AI voices, focusing on pronunciation, pace, intonation, and nativeness. Performed Side-by-Side (SxS) audio comparisons to identify superior speech synthesis outputs. Evaluated AI-generated images to ensure aesthetic and logical quality. Leveraged expertise in Native Northern Vietnamese to maintain regional accuracy in AI responses.

Skills & Expertise

Education

  • Bachelor of Hospitality Management
    Hanoi Open University · 2013 — 2017

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