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Thapelo V. from South Africa

Thapelo V.

South Africa 3-6 years
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About

Thapelo V. is an accomplished IT professional with a strong foundation in information technology and risk analysis. With hands-on experience as an IT Specialist at SA HLOLOENTLE HOLDINGS (Pty) Ltd, Thapelo excelled in configuring and maintaining Windows operating systems, troubleshooting network issues, and supporting system maintenance activities. He has also automated administrative tasks using Python, enhancing operational efficiency. At Absa Group, Thapelo served as a Risk Data Analyst, where he produced MI dashboards and developed automated reports with SQL, supporting executive-level operations. His experience extends to Electronic Toll Collections, where he interned in information security, conducting vulnerability assessments and participating in security governance initiatives. Thapelo's educational background includes a National Diploma in Information Technology from the Tshwane University of Technology, equipping him with skills in data analysis and information security. His expertise in IT and risk management makes him a valuable asset to any organization.

Experience

  • IT Specialist

    SA HLOLOENTLEHOLDINGS (Pty) Ltd · 2025 — 2025
    Assisted with the installation, configuration, and maintenance of Windows operating systems on both desktops and laptops. Provided first-line technical support for users, addressing hardware, software, and network-related issues. Troubleshot LAN/Wi-Fi connectivity issues and configured IP settings. Managed network printers, including installing, configuring, and maintaining print queues. Supported the installation and upkeep of Microsoft Office Suite applications. Assisted with router and switch configurations under senior supervision.
  • Risk Data Analyst / BI Analyst

    Absa Group · 2023 — 2024
    Created MI dashboards and regulatory reports using Power BI and Excel. Utilized SQL to extract and transform large datasets for operational and compliance reporting. Automated recurring reports with Python, SQL, and Excel to enhance efficiency. Designed and optimized data models for executive-level reporting while ensuring compliance with governance frameworks.
  • Information Security intern

    Electronic Toll Collections · 2021 — 2021
    Carried out vulnerability assessments and contributed to remediation efforts focused on mitigating security risks. Assisted in incident response activities and developed automation scripts for improved response times. Supported security governance initiatives, ensuring adherence to internal policies and regulatory standards. Participated in risk assessments and implemented security controls.

Skills & Expertise

Education

  • National Diploma information Technology
    Tshwane University of Technology · — — 2021
  • Grade 12
    Dumisani High school · — — 2015

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