Thejaswini S.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Thejaswini S. is a seasoned Administrative Assistant with over ten years of professional experience spanning the education, banking, and retail sectors in Bahrain. Her extensive background includes pivotal roles in office administration and HR support at Lanceley Consulting, where she adeptly managed intricate schedules, organized meetings, and maintained essential records for a community of under 50. At Bahrain Duty Free, she excelled as a Brand Ambassador, enhancing customer experiences and driving sales promotions. Her tenure as a Retention Executive at Citibank showcased her proficiency in promoting loan products through strategic tele-sales and customer retention initiatives. Thejaswini's expertise extends to calendar and meeting coordination, document management, and data entry and reporting. Equipped with an MBA in Human Resource Management, she is adept at managing client and stakeholder relationships while ensuring seamless office operations.
Experience
Administrative Assistant
Lanceley Consulting · 2024 — 2025Coordinated daily schedules for the Principal and Manager while organizing meetings and preparing agendas. Acted as the primary point of contact for parents, staff, and external stakeholders, addressing inquiries in a professional manner. Maintained records, reports, and personnel files for a student and staff population of under 50, and supported the HR Manager in organizing various staff files. Assisted in logistical support for school events and monitored task progress across departments while coordinating office supply procurement.Freelance Administrative Assistant
Self-employed · 2020 — 2024Handled scheduling, calendar coordination, and client correspondence, ensuring timely communication. Prepared and organized various documents while performing data entry for accurate record maintenance. Provided office administration support and managed clerical tasks for multiple clients.Brand Ambassador
Bahrain Duty Free · 2017 — 2020Assisted customers with product selection, offering knowledgeable support to aid purchasing decisions. Collaborated with the sales team on promotions, conducted inventory checks, and processed refunds and exchanges. Managed cash float reconciliation and addressed customer service issues effectively while training new team members on service standards.Retention Executive (Tele-sales)
Citibank · 2015 — 2016Promoted personal loan products through outbound sales calls, processing customer applications while ensuring accuracy. Provided tailored financial guidance based on customer profiles and maintained customer records in compliance with data entry standards. Supported the loan approval process by recording call confirmations and collecting customer feedback.
Skills & Expertise
Education
- Master of Business Administration (MBA) in Human Resource ManagementMangalore Institute of Technology and Engineering · 2012 — 2014
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