Theus D.
Junior Data Entry Specialist
Open to offersNew to PlatformAbout
Theus D. is a motivated professional based in Navotas City, Philippines, with a solid foundation in technology and a strong proficiency in utilizing digital tools. His experience includes working as a Customer Service Representative in the health insurance industry, where he excelled in assisting members by resolving inquiries and providing detailed guidance on coverage and policies. His responsibilities also involved skilled account management and problem-solving while ensuring adherence to industry standards. Additionally, Theus has gained experience as cinema staff during his OJT, providing exemplary customer service. His technical toolkit includes Google Workspace, Canva, and various AI tools like ChatGPT. He is adept in remote work environments, backed by a personal laptop with Ryzen 7 5000 Series and flexible schedule availability across multiple time zones, including US, UK, and AU.
Experience
Customer Service Representative
nullAssisted health insurance members by addressing inquiries and resolving concerns. Provided guidance on coverage, benefits, claims, billing, and policy information while ensuring compliance with company policies and industry standards.Cinema Staff (internship/OJT)
nullDelivered excellent customer service by assisting guests with ticketing and inquiries. Ensured the smooth operation of day-to-day cinema activities.
Skills & Expertise
Education
- General Academic Strand (High School)Filemon T. Lizan
- Studied for 1st Year in Information in technologyWCC Aeronautical & Technological College (WCC-ATC)
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