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THIAGO R. — Senior Social Innovation Executive from Brazil

THIAGO R.

Senior Social Innovation Executive

Brazil 6+ years
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Languages
EnglishPortuguese
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About

Thiago R. is an accomplished leader in public policy and social innovation with over 15 years of strategic management experience. He is the founder and Executive Director of Instituto InvisibiliDOWN, which focuses on addressing racial disparities in Down Syndrome through research, technology, and policy advocacy. Thiago has a robust history of developing proprietary technologies for social impact and has been pivotal in creating methodologies like the MASEI framework for evaluating systemic inequities. His work intersects vital areas such as human rights, racial equity in health, and governance in the public sector. Additionally, Thiago excels in strategic fundraising, engaging in high-level advocacy, and building sustainable institutional ecosystems. He led the first national research on Black people with Down Syndrome and actively participates in the Observatório de Saúde da População Negra to influence health policies. Thiago's dedication to equitable health policies is supported by achievements in resource acquisition and strategic communication across diverse audiences. His significant skills in governance, compliance, and advancing organizational sustainability underscore his transformative impact in the sector.

Experience

  • Founder | Instituto InvisibiliDOWN and Creator of the InvisibiliDOWN Project

    Instituto InvisibiliDOWN · 2020 — Present
    Oversaw the development of Acolhe T21, a digital platform assisting families of individuals with Down syndrome. This included an AI-based virtual assistant offering personalized guidance and information on rights and services, integrating institutional data, and achieving over 6,000 interactions in the first month. Additionally, developed a proprietary system for real-time monitoring of grants and calls for proposals, mapping foundations and funders, and strategically prioritizing opportunities. Created the MASEI – Systemic Evaluation Matrix for Intersectional Equity, an analytical framework to identify structural failures in public policies and assess racial and ableist inequalities.
  • Projects and Fundraising | ACESD (OSC)

    ACESD · 2018 — Present
    Focused on ensuring human rights and access to citizenship for vulnerable populations and minorities by managing project proposals for collaboration terms with public authorities, successfully having several approved. Secured funding for various events, including the III Parada do Orgulho LGBTI+ and projects for the Fundo Brasil de Direitos Humanos. Organized workflow processes, created internal procedures, and developed a system for automated service control. Prepared strategic communication plans and resource acquisition analyses for public sector reporting.
  • Project and Process Analyst / Senior Telecommunications Analyst / Bilingual Telecommunications Analyst

    Telefônica/Vivo · 2003 — Present
    Managed projects, processes, and teams in a complex corporate environment, emphasizing optimization and results. Oversaw and controlled service KPIs, conducted data analysis using statistical concepts and Business Intelligence (BI). Led a team in Advanced Technical Support, managing incidents and tracking service indicators while negotiating SLAs and OLAs and mapping processes to identify improvement opportunities. Provided bilingual technical support for international corporate clients.

Skills & Expertise

Education

  • Bachelor of Arts in Visual Arts
    Universidade Estácio · 2024 — Present
  • Bachelor of Arts in Letters (Translator/Interpreter)
    FMU · 2013 — Present
  • Technology in Computer Networks
    Uninove · 2009 — Present

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