Thumeka B.

Thumeka B. is an experienced customer service professional and data administrator, recognized for her proficiency in Microsoft Office suite and strong analytical capabilities. She holds a Bachelor of Arts in Language and Communication Studies, Sociology, and Women and Gender from the University of the Western Cape, reflecting her diverse academic background. During her tenure at Webhelp for ASDA, she excelled in customer service and administration, managing tasks such as addressing customer inquiries, processing orders and refunds, and maintaining user engagement on the Centrical gamification platform. Currently working as a carer, Thumeka skillfully supports daily living activities for clients, ensuring a safe and comfortable environment. Her organizational skills and ability to work with individuals of varying backgrounds are enhanced by her strong communication abilities, making her a valuable asset in the caregiving and administrative sectors.