Tiffany A.
Junior Administrative and Operations Specialist
Open to offersNew to PlatformAbout
Tiffany A. is an accomplished student and professional in the field of Information Systems, with extensive experience in administration, operations, and customer service. She kicked off her career as a staff service member at PT. Sinergitas Indonesia Muda, where she provided product information, handled customer complaints, and maintained operational efficiency. Subsequently, she served as a cashier and in service operations at PT. Tangan Kita Berkarya, managing daily cash and non-cash transactions with high accuracy, coordinating with kitchen and operational teams, and ensuring compliance with Standard Operating Procedures (SOP). Earlier, Tiffany was a Personal Assistant to a biographer, organizing daily schedules, and managing communication with publishers and sources. Her strong skills in data entry, data reporting, and document control have been demonstrated across her roles, using tools such as Microsoft Excel and Word effectively. Through her professional journey, Tiffany has consistently demonstrated her ability to contribute to the smooth functioning of operations and handling customer queries with proficiency.
Experience
Cashier & Service Operations Restaurant
PT. Tangan Kita Berkarya · 2023 — 2026Managed daily cash and non-cash transaction processes with high levels of accuracy and responsibility. Inputted data and organized structured daily sales reports to enhance reporting efficiency. Ensured effective service operations aligned with SOPs and service standards by providing professional customer service and addressing inquiries effectively. Coordinated with kitchen and operational teams to maintain smooth service flow. Monitored stock availability and supported inventory control processes. Handled customer feedback and complaints using a problem-solving approach. Maintained cleanliness, orderliness, and compliance with operational and hygiene standards. Assisted with administrative and operational tasks to improve work efficiency.Personal Assistant
Penulis Buku Biografi · 2022 — 2023Oversaw daily scheduling and agendas for the author, including meetings, interview sessions, and writing deadlines. Coordinated with sources, publishers, and relevant parties involved in the biography writing process. Assisted the author in research, data collection, and documentation for the book's needs. Systematically organized and managed documents, drafts, and writing archives confidentially. Aided in note-taking and recapping interview outcomes to ensure content accuracy. Handled professional communications through email, chat, and direct coordination. Arranged business trips (domestic & international), including itineraries, accommodations, and other travel requirements. Acted as a liaison between the author and external parties (media, clients, production teams, etc.). Ensured that all operational and personal needs of the author were managed smoothly, efficiently, and promptly. Completed general administrative tasks such as data management, filing, and reporting.Cashier
Locaahands Group · 2022 — 2022Executed sales transaction processes, both cash and non-cash, with high accuracy and accountability. Performed data entry for transactions and systematically compiled daily sales reports to maintain accuracy and organization of information. Verified transaction data to ensure financial accuracy for the company. Provided customer service by efficiently addressing payment inquiries and collaborating with the team to ensure customer satisfaction and timely issue resolution. Supported cash administration and operational processes to boost work efficiency. Consistently implemented SOPs and initiated routine cleanliness programs to enhance orderliness and tidiness in the work area.Staff Service
PT. Sinergitas Indonesia Muda (Suweger Indonesia) · 2021 — 2022Provided consumers with desired product information. Addressed consumer complaints and fostered good relations with customers. Maintained administrative records for product sales. Prepared materials and produced orders as per consumer requests. Monitored the work environment for cleanliness, safety, and orderliness.
Skills & Expertise
Education
- Information SystemsUniversitas Terbuka
- Natural SciencesSMA St. Louis 2 Surabaya
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