Tijana T.
Mid-Level Project Coordinator
Open to offersNew to PlatformAbout
Tijana T. is a skilled professional with extensive experience in sales development and project coordination within the telecommunications and electrical services industries. After earning her academic credentials from FON, Faculty of Organizational Sciences at the University of Belgrade, she has successfully applied her education in diverse professional environments. At Orion Telekom, Tijana excelled as a Sales Development Representative, supporting customer acquisition and account management efforts and demonstrating proficiency in CRM systems and MS Office. Her role evolved into a WLAN Network Optimization Project Coordinator, where her knowledge in network technologies and legal frameworks facilitated performance analysis and quality improvements. Tijana later transitioned to Mraovic Elektromontage, where she coordinated electrical projects while supporting sales activities and honing her skills in technical project planning. Fluent in multiple languages, including German and English, she is adept at navigating international business contexts.
Experience
Project Coordinator / Sales Support
MRAOVIC ELEKTROMONTAGE – Electrical Services · 2022 — 2025Coordinated and monitored electrical projects from planning through implementation. Provided sales support, which included client prospecting, craft offers, and managing customer relationships. Worked alongside technical teams to enhance project workflows and ensure timely delivery. Engaged with internal teams and external clients to align project objectives with customer needs while preparing reports, presentations, and updates for management and clients.WLAN Network Optimization Project Coordinator
ORION TELEKOM · 2014 — 2022Oversaw WLAN network optimization processes, analyzing and enhancing network performance in cooperation with technical teams. Planned and executed quality improvement measures while supporting process modeling, documentation, and optimization efforts. Collaborated with both internal and external stakeholders to meet project objectives and prepared regular reports along with management presentations.Sales Development Representative
MEDIA WORKS / ORION TELEKOM · 2009 — 2014Assisted the sales team with customer acquisition and account management. Addressed customer inquiries through phone, email, and chat. Managed offers and orders by preparing, processing, and monitoring them. Maintained and updated records in CRM systems, coordinated appointments and meetings, and supported the execution of sales initiatives and marketing campaigns. Created reports and presentations for management and collaborated with internal departments to ensure effective customer service delivery.
Skills & Expertise
Education
- Degree officially recognized in GermanyFON – Faculty of Organizational Sciences, University of Belgrade