Tina O.
Senior Administrative Operations Specialist
Open to offersNew to PlatformAbout
Tina O., a seasoned professional from Menomonie, WI, boasts over 30 years of expertise in administrative operations, financial data management, and Information Technology. She excels in high-volume data entry, invoicing, and quality control, focusing on data validation and process optimization to ensure billing accuracy. A proven expert in leveraging Microsoft Excel and ERP systems, Tina effectively coordinates complex workflows and transforms operational data into actionable insights. At Global Prosthetics, Inc., she maintained medical software systems, managed insurance contracts, and streamlined revenue cycle operations. Her tenure as an Accounts Payable Clerk at First Supply LLC saw her achieve 100% accuracy in utility billing records through meticulous data entry and transformation. During her time at The Douglas Stewart Company, she coordinated product data lifecycles and managed IT infrastructure, significantly enhancing operational efficiency. Tina holds a Bachelor of Arts in Education from Edgewood University and an Associate of Arts in Business IT from Madison College.
Experience
Office Manager
GLOBAL PROSTHETICS, INC. · 2016 — 2026Managed the analysis and maintenance of medical software systems to ensure accurate invoice processing and data integrity for prosthetic services. Coordinated patient benefit validation and maintained insurance contracts, which facilitated submeter-style billing inquiries and coverage verification. Conducted financial adjustments and addressed denied claims via technical research, contributing to enhanced revenue cycle operations. Converted legacy patient records into standardized digital formats, ensuring data validation aligned with medical compliance and reporting.Accounts Payable Clerk
FIRST SUPPLY LLC · 2016 — 2016Executed high-volume data entry of vendor invoices into ERP systems, achieving complete accuracy in utility and distribution billing records. Analyzed invoices to identify specific terms and conditions necessary for correct payments, aiding efficient data transformation workflows. Converted paper documentation into digital formats utilizing MaxRecall scan entry, thus optimizing the rapid data validation process. Conducted vendor statement research and entered data into the AP database to uphold high standards of financial quality control.Assistant Product Manager (APM)
THE DOUGLAS STEWART COMPANY · 2013 — 2016Oversaw the coordination of product data lifecycles on B2B platforms while employing Microsoft Excel for comprehensive data validation and inventory tracking. Assessed market trends and product performance to refine distribution strategies, ensuring accuracy in operational billing. Enhanced internal workflows through the generation of technical writing and standard operating procedures (SOPs) aimed at process optimization. Carried out cost-benefit analyses for new product lines, maintaining quality control over pricing structures and vendor data.Information Technology
THE DOUGLAS STEWART COMPANY · 1990 — 2013Oversaw IT infrastructure and operations, ensuring data validation for critical systems spanning a large distribution network. Evaluated system performance and coordinated technical support for environments utilizing Microsoft Windows and MS Office to reduce downtime. Transformed manual reporting processes into digital solutions through SharePoint and ERP packages, enhancing data transformation efficiency. Executed quality control measures on software deployments and technical documentation, providing technical writing assistance for internal users.
Skills & Expertise
Education
- Bachelor of Arts in EducationEDGEWOOD UNIVERSITY
- Associate of Arts in Business ITMADISON COLLEGE
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