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Tiro P. — Mid-Level IT Support Specialist from South Africa

Tiro P.

Mid-Level IT Support Specialist

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Tiro P. is a results-driven professional with a diverse background in customer service, IT support, and administrative operations. He has accumulated extensive experience working in dynamic environments where he efficiently managed high-volume interactions and resolved technical issues. In his role as a Data Capturer at Tshwane University of Technology, Tiro was pivotal in processing access cards and managing biometric systems, demonstrating his proficiency in data capturing. At Discovery Health, he excelled as a Claims Consultant, handling claims and resolving client queries with precision. His expertise extended to ABSA Bank, where as a Collections Agent, he adeptly managed outbound collections and negotiated payment arrangements. Tiro's hands-on experience in IT support at Vodacom SA further highlights his strong problem-solving skills and technical acumen. Fluent in multiple languages, including English and Afrikaans, he is a versatile communicator capable of engaging diverse clients effectively.

Experience

  • Data Capturer

    Tshwane University of Technology · 2015 — Present
    Processed access cards and managed the biometric systems.
  • Claims Consultant

    Discovery Health · 2010 — 2011
    Handled claims, resolved queries, and tracked errors.
  • Collections Agent

    ABSA Bank · 2008 — 2010
    Managed outbound collections and arranged payments.
  • IT Support

    Vodacom SA · 2007 — 2008
    Provided technical support and engaged in troubleshooting.

Skills & Expertise

Education

  • Senior Certificate
    Pretoria Technical High School · — — 2005

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