Tiya A.
Mid-Level Telemarketing Specialist
Open to offersNew to PlatformAbout
Tiya A. is an experienced Telemarketing Staff with over three years in Indonesia's B2B food and health industries. She holds a Bachelor’s degree in Computer Science from Pakuan University, Bogor. At PT Emina Cheese Indonesia, Tiya manages and contacts customers, sources new B2B leads via platforms like LinkedIn, Google Maps, and e-commerce sites, coordinates with internal teams for order and delivery, monitors stock, prepares shipping documents, and handles administrative follow-ups such as invoicing. She has utilized Microsoft Office Excel and ERP/CRM systems for database updates and sales order processing. She previously worked as Telesales Staff at PT Pohon Biru Jaya and as Telemarketing Staff at PT MOKA Teknologi Indonesia, focusing on offering POS applications, following up leads, and performing daily managerial reporting. Her skills include data sourcing, analysis selling, and sales administration across the food and health services sectors.
Experience
Telemarketing Staff
PT Emina Cheese Indonesia · 2023 — PresentMaintained contact with existing customers while sourcing new customer data from platforms such as LinkedIn, Google Maps, Social Media, Websites, and e-commerce. Engaged B2B potential customers to offer Emina Cheese products for New Outlet Orders and coordinated meetings between the sales team and new customers to introduce product offerings. Managed the input and update of the customer database for open purchase orders, along with entering purchase orders into ERP and CRM systems, and provided necessary support to the sales team. Monitored stock levels, prepared shipping documents, and followed up on payment administration. Created forecasts and sales analyses, along with daily reports for management.Telesales Staff
PT Pohon Biru Jaya · 2022 — 2023Contacted potential new customers by utilizing the company phone system and managed the communication of client leads from management. Offered MOKA POS application products and reminded clients of promotions via WhatsApp and email, while producing and sharing daily reports with management.Telemarketing Staff
PT MOKA Teknologi Indonesia · 2018 — 2018Engaged in telemarketing responsibilities, including sourcing leads from DKM or mosque communities to offer donations or programs for the Cinta Quran Foundation. Contacted leads obtained from the community as well as actively searched for new leads. Assisted the marketing team with programs in mosques or offices and communicated daily reports to management.Telemarketing Staff
null · 2016 — 2018Conducted telemarketing duties focused on contacting potential clients, offering services such as waqf pesantren programs and donations aimed at supporting orphans and the poor. Managed reminders and regular communications to clients while also creating and disseminating daily reports.
Skills & Expertise
Education
- Bachelor of Computer SciencePakuan University · 2014 — 2018
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