Togonon S.

Sharmie T. has carved out a niche in the customer service sector, with notable experience rooted primarily in healthcare-related accounts. After completing her studies in Accountancy Business Management at the University of Mindanao in 2023, Sharmie embarked on her career as a Customer Service Representative at Teleperformance Davao, where she deftly handled Medicare insurance queries for elderly members, offering them valuable benefit and copayment information. She further honed her skills at Concentrix Davao engaging in dental insurance management, focusing on provider calls and member claims eligibility. Sharmie's subsequent role at Teleperformance Masinag saw her dealing with Medicaid insurance, including organizing medical appointments for members. Presently, she serves as a Content Moderator at TaskUs Antipolo, ensuring a safe social media environment by managing content in line with community standards. Her professional journey highlights her adaptability and proficiency in roles requiring compliance with standards such as HIPAA.