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Tom L. — Junior IT Support Specialist from Philippines

Tom L.

Junior IT Support Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Tomlemuel H. is a BSIT student at Mindanao State University – Iligan Institute of Technology, focusing on networking and computer hardware troubleshooting. With experience as an Online Seller / E-Commerce Seller at G2G Online Games Marketplace from 2020 to 2023, he managed product listings, pricing, dispute resolution, and customer support in the online gaming industry. His academic background is complemented by certifications including CCNA: Introduction to Networks and CCNA: Switching, Routing & Wireless Essentials from Cisco. Tomlemuel is skilled in basic network setup and troubleshooting, network configuration, and web development using tools like VS Code, Github, and Packet Tracer, and has working knowledge of cybersecurity fundamentals, Java, Python, and SQL, as evidenced by both education and practical roles.

Experience

  • ONLINE SELLER / E-COMMERCE SELLER

    G2G Online Games Marketplace · 2020 — 2023
    Oversaw product listings, pricing, dispute resolution, fulfillment processes, and coordinated customer chats, inquiries, and after-sales support for transactions.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology (BSIT)
    Mindanao State University – Iligan Institute of Technology (MSU-IIT) · 2022 — 2026
  • Senior High School – TVL Track (Computer Systems Servicing – CSS)
    Iligan Computer Institute (ICI) · 2017 — 2019

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