Tran T.
Senior Operations Manager
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Phuong N., known professionally as Alice, is a highly skilled Executive Assistant & Operations Manager with over five years of experience effectively supporting C-level executives and overseeing intricate business operations. Currently at Raybar Group Company Limited, she expertly manages the CEO's schedule, executive correspondence, and daily operations involving collections, accounting, and supplier relations. Alice fosters cross-departmental coordination and is pivotal in driving operational efficiency. Previously, at Vitalgen Health Limited Company, she was instrumental in establishing foundational business processes, ensuring operational excellence in financial collections and vendor management. At Golden Valley Senior Living Limited Company, Alice led the company's launch, designing processes to ensure compliance and scalability. With a background in Business Management from International University, specializing in Hospitality Management, she excels in cross-functional coordination and bilingual communication in English and Vietnamese.
Experience
Director
Vitalgen Health Limited Company · 2023 — 2026Led the company's establishment, structuring all foundational business processes. Oversaw essential operations such as financial collections, accounting, contracts, payroll, and vendor management. Initiated best practices for operations to foster growth and uphold service quality.Director
Golden Valley Senior Living Limited Company · 2024 — 2026Guided the company from incorporation through operational launch, which included registration, staffing, and process design. Managed daily operations related to collections, accounting, contract management, payroll, and supplier relations. Developed operational frameworks and internal policies to ensure compliance and scalability.Assistant to CEO
Raybar Group Company Limited · 2019 — PresentManaged the CEO's calendar, appointments, and correspondence to optimize time management. Oversaw daily operations across collections, accounting, contracts, payroll processing, and supplier relations. Acted as a liaison between the CEO and internal departments to enhance communication and expedite decision-making. Coordinated teams and monitored workflows to ensure alignment with company objectives.
Skills & Expertise
Education
- Business Management with Specialization in Hospitality ManagementInternational University · 2013 — Present
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