Travounce W.

Travounce M. is an experienced Business Manager and Customer Service professional, recognized for his effective leadership and management across diverse settings. With a Bachelor of Arts in Entrepreneurship and two forthcoming graduate degrees, he exemplifies academic excellence with consistent top performance at the University of Arizona Global Campus. Spanning over two decades, Travounce managed up to 70 employees at James Everett’s Brick Mason, overseeing the execution of 10 complex construction projects while ensuring adherence to OSHA standards. At Winn Dixie, he excelled as a Customer Service Manager, where he crafted and implemented service policies, took ownership of customer issue resolutions, and managed assets valued over $300k. His community engagement is evidenced by his commitment as a mentor with the Men of Tomorrow Youth Group, contributing over 150 volunteer hours towards youth goal setting and development activities.