TRAYPHINAH K.

Trayphinah M. is a results-driven professional with a solid foundation in customer service and debt collection, backed by three years of experience in each domain. Currently serving as a Soft Collection Agent at Vertex Solutions, she excels in effectively retrieving debts through strategic communication and negotiation techniques. She maintains accurate records of customer interactions, collaborating with internal teams to resolve inquiries and concerns. Previously, Trayphinah worked as a Debt Collector at Shrives Incorporated, further honing her debt recovery skills. Her administrative acumen was showcased during her tenure as an Administrative Assistant at Vimla EGD Centre, where she supported senior staff and managed filing systems. Trayphinah is proficient in MS Office and possesses strong organizational capabilities, complemented by a valid driver’s license and excellent driving skills. She is currently pursuing a Higher Certificate in Business Management at IQ Academy, reinforcing her commitment to professional development.