TRESHA M.
Mid-Level Sales and Customer Service Representative
Open to offersNew to PlatformAbout
Tresha Marie Y. is a seasoned Sales and Customer Service Representative with extensive experience at Eastwest Banking Corporation in Ozamiz City since October 2019. She is adept at executing over-the-counter transactions with precision, processing new account applications, and maintaining meticulous data entry, which contributes to enhanced client satisfaction. Her proficiency in managing records and organizing customer databases has ensured accurate and up-to-date information management. Previously, Tresha worked as a Filipino Accounting Staff at Kmanek Trading in Dili, East Timor, from May 2014 to June 2019. There, she excelled in enhancing payroll system efficiency, managing accounts payable and receivable, and ensuring timely financial reporting. Tresha holds a Bachelor of Science in Business Administration majoring in Financial Management from La Salle University, Ozamiz. Her strong administrative skills, technical proficiency, and attention to detail qualify her as a competent professional in both the financial and customer service sectors.
Experience
Sales and Customer Service Representative
EASTWEST BANKING CORPORATION - OZAMIZ · 2019 — PresentExecuted a variety of over-the-counter transactions promptly and accurately. Processed applications for new account openings efficiently. Enhanced client satisfaction by addressing requests and queries in a timely manner while ensuring data entry accuracy. Resolved customer complaints effectively, focusing on providing satisfactory solutions. Maintained precise records and organized an up-to-date customer database. Informed clients about promotions and special offers to support sales efforts.Accounting Staff
KMANEK TRADING · 2014 — 2019Improved the efficiency of payroll systems while maintaining detailed records of daily operations. Managed sales invoices and payment records to ensure timely collection. Oversaw accounts payable and receivable processes, emphasizing on timely settlements to suppliers and optimizing cash flow. Coordinated month-end and year-end closing processes for accurate financial reporting. Investigated and resolved financial discrepancies, maintaining high accuracy standards, and reconciled monthly bank statements.
Skills & Expertise
Education
- Bachelor of Science in Business Administration major in Financial ManagementLA SALLE UNIVERSITY - OZAMIZ · — — 2014
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