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Tresha P. — Mid-Level Hospitality Housekeeping Specialist from Philippines

Tresha P.

Mid-Level Hospitality Housekeeping Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Tresha P. is a hospitality professional based in Baguio City with hands-on experience across the hotel, retail, and customer support sectors. She served as a Front Desk Assistant at LindiHotel, where she facilitated guest check-in and check-out processes, managed inquiries, and supported both international and local guests. At Tiongsan Harrison, she contributed to the retail industry as a Marketing Online Department Staff, overseeing online product listings and engaging in customer communications to boost product visibility. Her role as a Housekeeping Assistant at Skyworld Hotel involved upholding room preparation and sanitation compliance while ensuring guest satisfaction. Most recently, as a Text Chat Operator for New Media Services, she managed text-based communications for international customers and documented feedback to enhance service quality. Her background is supported by formal education in Hotel and Restaurant Management and a range of certifications tailored to hospitality and food service operations.

Experience

  • Text Chat Operator

    New Media Services · 2024 — 2025
    Managed text-based communication with international customers. Captured client feedback and collaborated with teams to improve service quality.
  • Housekeeping Assistant

    Skyworld Hotel · 2021 — 2024
    Ensured cleanliness and order across guest rooms, involving tasks such as bed-making and replenishing supplies.
  • Front Desk Assistant

    Lindi Hotel · 2019 — 2020
    Facilitated guest check-in and check-out processes while managing inquiries. Maintained effective front desk operations to enhance guest satisfaction. Assisted local and international guests with various inquiries and special requests.
  • Marketing Online Department Staff

    Tiongsan Harrison · 2020 — 2020
    Oversaw the management of product listings and promotions within a retail department. Engaged with customers to address inquiries, aiming to enhance product visibility and customer interaction.

Skills & Expertise

Education

  • Associate in Hoteland Restaurant Management
    Baguio Central University

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