Trina L.
Senior Travel Consultant
Open to offersNew to PlatformAbout
Trina L. is an experienced professional in the travel and customer service industry, demonstrating a strong foundation in global distribution systems as exemplified by her expertise with Amadeus, Sabre, and Farelogix. She has garnered valuable experience in ticketing through her roles at WNS Global Services, IGT Solutions, and Carlson Wagonlit Travel, where she has honed her ability to handle complex travel arrangements. Trina's educational background from the University of Makati has provided her with a solid understanding of essential skills, including exceptional organizational and computer literacy. Known for her physical fitness and ability to maintain confidentiality, she is adaptable and resourceful, always ready to work overtime when needed. Her participation in journalism training and seminars about mental health issues further enhances her broad skill set, preparing her to thrive in dynamic professional environments.
Experience
Customer Service Representative - Travel Consultant
WNS Global Services · 2021 — 2024Chase Travel Center: Managed inbound and outbound customer calls, providing end-to-end travel solutions including flight reservations, hotel bookings, and car rentals. Ensured seamless customer experiences by handling complex itineraries and resolving issues promptly. Expedia (Leisure Travel): Handled high-volume customer calls, assisting with leisure travel bookings. Demonstrated strong communication skills, multitasking ability, and efficiency in delivering accurate travel information and support under time-sensitive conditions.Customer Service Representative - Travel Consultant
IGT SOLUTIONS · 2024 — 2024Corporate Travel Consultant – Egencia Handled corporate accounts with full travel management (flights, hotels, cars). Ensured policy compliance and cost-effective solutions for business clients.Customer Service Representative - Travel Consultant
CARLSON WAGONLIT TRAVEL · 2024 — PresentManaged corporate accounts through both calls and emails, providing end-to-end travel services (flights, hotels, cars).
Skills & Expertise
Education
- College (Undergraduate)UNIVERSITY OF MAKATI · 2020 — 2022
- Senior High SchoolUNIVERSITY OF MAKATI · — — 2020
- Junior High SchoolFAMILY TABERNACLE OF JESUS ALMIGHTY CHRISTIAN ACADEMY · — — 2018
- ElementaryFAMILY TABERNACLE OF JESUS ALMIGHTY CHRISTIAN ACADEMY
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