Trina N.

Trina G. is a customer service professional with hands-on experience in the healthcare, aviation, and academic sectors. As a Call Center Agent Trainee at Wipro handling a healthcare account, she was trained to address customer inquiries related to health insurance, navigate customer support tools, and deliver precise responses. At Philippines AirAsia, she served as a Guest Service Intern, assisting passengers with check-in, boarding, and flight documentation, contributing to efficient airline operations. Her role as a Front Desk Assistant at Leyte Normal University involved organizing events and managing guest inquiries. In addition, Trina has promoted products to healthcare professionals at annual conventions, guided campus tours, and supported high-profile commemorations as an usherette. She is proficient in Microsoft Word, Google Docs, and document formatting, and communicates fluently in English, Tagalog, and Waray-waray.