Trinity N.
Mid-Level Medical Virtual Assistant
Open to offersNew to PlatformAbout
Trinity N. is a seasoned Medical Virtual Assistant with expertise in insurance verification, prior authorization, and comprehensive patient coordination. At Texas Cardiology Clinics in the United States, she effectively facilitated healthcare processes, optimizing calendar management and ensuring seamless communication between patients and healthcare providers. Her proficiency in HIPAA-compliant administrative support further underscores her capabilities. Additionally, Trinity has honed her skills as an AI Specialist at Virtual Assistant Portal PH, leveraging AI tools like ChatGPT and Grok to enhance social media management and streamline business operations. Her innovative work in freelance web development includes creating the PROWING Framework to deliver scalable and professional digital solutions, demonstrating her technical prowess in web development and customization. Her formal education includes a Bachelor of Science in Computer Science from Trimex Colleges, augmenting her technical foundation and practical industry experience.
Experience
Medical Virtual Assistant
Texas Cardiology Clinics · 2024 — 2026Coordinated the handling of prior authorization requests by liaising with pharmacies, insurance companies, and medical teams. Managed requests for prescription refills while ensuring alignment with provider guidelines. Scheduled patient appointments, confirmed, and rescheduled them to reduce conflicts and optimize provider calendars. Facilitated communication between patients, clinicians, and specialists to support patient care. Processed referrals in a timely manner, ensuring all necessary paperwork and authorizations were completed. Organized and maintained private documents, incoming and outgoing faxes, and medical records with attention to detail. Addressed patient queries and administrative issues via email and physical requests effectively.AI Virtual Assistant / AI Specialist
Virtual Assistant Portal Ph · 2026 — 2026Contributed to the creation of social media content, captions, and marketing materials in alignment with client branding and communication standards. Conducted research to support content development and administrative tasks. Employed prompt engineering techniques to enhance content quality and automate workflows. Identified opportunities to streamline repetitive tasks using AI solutions as part of productivity initiatives. Engaged in exercises and projects to reinforce skills in virtual assistance and communication while adapting to emerging AI technologies.Freelance Web Developer
Self - Employed · 2022 — 2024Developed the PROWING (Professional Wing) Framework, a reusable system aimed at accelerating project delivery and customizing business solutions. Tailored website layouts, features, and functionalities to meet branding and user experience requirements. Conducted website testing, troubleshooting, and optimization to ensure functionality and compatibility across devices. Utilized modern web development practices to build maintainable and scalable digital solutions.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceTrimex Colleges · 2022 — 2025
Interested in this professional?
Sign in as an employer to save this profile or invite Trinity N. to a job.
Sign in as an employer