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Trisha M. — Mid-Level Customer Service Specialist from Philippines

Trisha M.

Mid-Level Customer Service Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Trisha Mae C. is an experienced professional in the tourism, hospitality, and customer support sectors. She has served as an Advisor 1 in Technical Support at Concentrix CVG Philippines, where she managed inbound and outbound calls, chat and email support, and specialized in QuickBooks Online for client assistance. Her industry background also includes internships with Destination Specialists Cebu Inc., focusing on assisting clients, handling passport appointments, and encoding visas, as well as La Fortuna Hotel, where she contributed to front desk, housekeeping, and banquet operations. Proficient in data entry, Microsoft Word, and organizational and time management, Trisha Mae C. consistently demonstrates attention to detail and adaptability across diverse roles in the business process outsourcing and tourism industries.

Experience

  • Internship

    Destination Specialists Cebu Inc. · 2024 — Present
    Assisted clients with passport appointments and encoded visas.
  • Advisor 1, Technical Support

    Concentrix CVG Philippines · 2021 — 2022
    Handled inbound and outbound calls, provided chat support, and managed emails using Quickbooks Online.
  • Internship

    La Fortuna Hotel · 2018 — 2019
    Performed front desk duties, housekeeping tasks, and supported banquet operations.

Skills & Expertise

Education

  • Bachelor of Science Tourism Management
    University of Cebu - Banilad · 2023 — Present

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