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Trisha P. — Mid-Level Customer Support Specialist from Philippines

Trisha P.

Mid-Level Customer Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Trisha T. is a seasoned customer support and ESL professional with over 7 years of diverse experience, predominantly in call centers, technical support, and cold calling. She has demonstrated her ability to effectively communicate and solve problems, thus enhancing service delivery and supporting company growth. Her academic background includes coursework in BS Education major in English, which complements her extensive professional experience. Her roles include serving as a Remote Receptionist at Divine Structure and as an Appointment Setter at Raposo Publishing. Additionally, Trisha worked with Advantage First as a Cold Caller and provided technical support for Online Helpers. Notably, she thrived as a Homebased ESL Teacher at Rarejob and 51Talk, catering to students from Japan, Thailand, and China, and served as a Call Center Agent with Task Us, delivering home-based services. Fluent in English, Tagalog, and Ilocano, Trisha brings a multilingual edge to her technical support roles.

Experience

  • Appointment Setter

    Raposo Publishing · 2025 — 2026
    Managed appointment scheduling and handled communication tasks.
  • Remote Receptionist

    Dr. Kate Klemer (Divine Structure) · 2024 — 2025
    Provided remote reception services, managing calls and customer interactions.
  • Cold Caller

    Advantage First(ADV) · 2024 — 2024
    Conducted outbound cold calls, engaging potential clients.
  • Homebased Technical Support

    Online Helpers · 2023 — 2023
    Delivered technical support services remotely to clients.
  • Homebased Call Center Agent

    Task Us · 2021 — 2023
    Handled customer service inquiries and provided support in a call center environment.
  • Homebased ESL Teacher

    BCM Manila · 2020 — 2021
    Educated Korean students in English through online sessions.
  • Homebased ESL Teacher

    Rarejob · 2017 — 2019
    Taught English as a Second Language to Japanese and Thai students online.
  • Homebased ESL Teacher

    51Talk · 2016 — 2019
    Instructed Chinese students in English through a home-based online platform.

Skills & Expertise

Education

  • BS Education Major in English (Undergraduate)
    CORDILLERA CAREER DEVELOPMENT COLLEGE

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