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Trisha B. — Junior Full-Stack Developer from Philippines

Trisha B.

Junior Full-Stack Developer

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Trisha B. is a Computer Engineering graduate from the Polytechnic University of the Philippines with hands-on experience in Full-Stack Development, network infrastructure, and technical support. During her internship at Pinnacle Technologies Inc., she supported network configuration, monitoring, and troubleshooting, contributing to system reliability within the technology sector. At the Quezon City Public Library, she ensured hardware and software availability by managing computer terminals, performing maintenance, and assisting patrons with government portals. Her tenure as a Customer Service Representative at Alorica included handling healthcare-related inquiries and maintaining compliance in a fast-paced business process outsourcing environment. Trisha developed SKILLCONNECT, a geolocation-driven local services marketplace, utilizing React.js, Node.js, and MongoDB for a scalable, user-centric platform. She also holds multiple webinar certificates in cybersecurity, machine learning, and fintech innovation.

Experience

  • CUSTOMER SERVICE REPRESENTATIVE

    Alorica · 2025 — 2026
    Managed inbound customer inquiries concerning healthcare services and benefits, ensuring compliance with company policies. Delivered accurate information, addressed customer concerns promptly, updated customer records, and maintained quality customer service in a fast-paced setting.
  • TECHNICAL SUPPORT

    Pinnacle Technologies Inc. · 2023 — 2023
    Assisted with configuring, maintaining, and monitoring network systems. Supported troubleshooting of network and connectivity issues, contributed to system reliability, and provided technical support for basic networking tasks and documentation.
  • TECHNICAL SUPPORT

    Quezon City Public Library · 2020 — 2020
    Oversaw public computer terminals to ensure hardware and software were fully available to patrons. Provided real-time troubleshooting for software applications and government portal access, and conducted diagnostic checks and basic hardware repairs for workstations and peripherals.

Skills & Expertise

Education

  • Diploma in Computer Engineering Technology
    Polytechnic University of the Philippines · 2020 — 2023
  • Bachelor of Science in Computer Engineering Technology
    Polytechnic University of the Philippines · 2020 — 2023

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