Trisha P.

Trisha V. is a highly skilled Front Office Associate with a proven track record in hospitality and customer service, having worked in prestigious establishments such as I'M Hotel x Oakwood Makati Avenue and Okada Manila. She excels in guest management, efficiently handling check-in and check-out procedures, addressing guest inquiries, and providing exceptional service to enhance satisfaction. Her proficiency extends to managing VIP room reservations, ensuring seamless guest experiences, and executing upselling strategies to boost revenue. With a degree in Tourism Management from Dr. Yanga’s Colleges Inc. where she graduated Magna Cum Laude, Trisha is well-versed in front office operations and has acquired substantial experience in positions such as VIP Concierge and Food Service Personnel. Her skills encompass communication via telephone and email, billing and invoicing, and proficient use of Guest Management Software (RMS, WINX). In delivering outstanding service, she has consistently demonstrated professionalism, teamwork, and a commitment to excellence, earning her a Certificate of Eligibility from the Civil Service Commission.