Mid-Level IT Help Desk and Support Specialist
Open to offersNew to PlatformTristan T. is a dedicated Administrator and IT Specialist with extensive experience at Razor Freight Services. Over the years, he has excelled in handling diverse administrative tasks while providing exemplary support as an IT Help Desk and Support Specialist. His role includes proactively identifying and resolving recurring administrative challenges, which has significantly reduced operational costs and minimized workflow disruptions. Tristan efficiently manages resources, ensuring optimal utilization while maintaining budget constraints. Skilled in hardware and software troubleshooting, he adeptly resolves complex issues involving network connectivity and software configuration, smoothing operational functions for end-users. His expertise extends to handling Azure Active Directory, managing user accounts and network security by monitoring firewall logs, and deploying VPN clients. Tristan holds a Bachelor of Science in Information Technology from Richfield Institution and a Higher Certificate in IT and Support Services from Varsity College, further enhancing his capability to improve system efficiencies and performance in his field.
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