Trixia M.

Trixia Marie T. is an accomplished Administrative Support Specialist and Customer Service Professional based in Bacolod City. With over four years of varied experience in the banking, retail, and support sectors, she has excelled in customer inquiry handling and administrative roles. At Concentrix, she served as a Customer Service Representative, adeptly managing 30–50 daily airline customer interactions through chat, focusing on travel bookings and itinerary changes. Earlier, at Metrobank, she refined her transaction processing skills as a Teller, ensuring accuracy and compliance during banking operations. Trixia also contributed to customer satisfaction and sales initiatives at Transcom Worldwide, Inc. by promoting service packages and handling billing inquiries. She is proficient in data entry, CRM tools, and Google Workspace, showcasing strong organizational and multitasking abilities in fast-paced environments. Holding a Bachelor of Science in Office Administration from Bacolod City College, Trixia is keen to leverage her skills in a remote Virtual Assistant or Customer Service role.