Trixie B.
Mid-Level Marketing Virtual Assistant
Open to offersNew to PlatformAbout
Trixie B. is an experienced Virtual Assistant with a professional background spanning marketing, customer service, and lead generation across remote and business process outsourcing environments, including The VA Hub, VXI Global Holdings, and Alorica Philippines. She has supported executive operations by managing calendars, coordinating meetings across time zones, and optimizing workflows for efficiency. In the digital marketing and CRM management domain, Trixie handled campaign execution, social media content creation for platforms like Facebook, Instagram, LinkedIn, and TikTok, as well as CRM system maintenance and lead sourcing. Her tenure in customer service involved resolving technical issues, troubleshooting, and closing sales, meeting defined KPIs in both product support and outbound/inbound communications. Trixie is proficient with SEO & keyword research, online ad creation, and employs tools such as Google Workspace, Salesforce, and HubSpot to support business growth and enhance client engagement.
Experience
Executive Virtual Assistant
The VA Hub · 2024 — 2025Oversaw executive calendars by scheduling, rescheduling, and coordinating meetings across various time zones to facilitate daily operations. Developed and implemented digital marketing campaigns on multiple platforms to enhance engagement and boost online visibility. Created, scheduled, and monitored social media content for Facebook, Instagram, LinkedIn, and TikTok, ensuring alignment with brand messaging and audience interaction. Engaged in lead generation through online research, social media outreach, and CRM systems. Maintained CRM databases by accurately entering lead information, tracking interactions, and managing follow-ups. Improved efficiency by streamlining administrative and marketing processes.Subject Matter Expert
VXI Global Holdings B.V · 2021 — 2023Assisted customers by delivering product and service information while resolving related issues. Handled incoming and outgoing calls to address customer inquiries and follow up on disconnected calls. Achieved productivity and KPI targets. Addressed and resolved technical concerns regarding products and services. Provided knowledgeable support on products and processes. Concluded sales to meet or surpass close rate objectives. Utilized available tools resourcefully to solve customer issues.Customer Service Representative
Alorica Philippines · 2019 — 2021Conducted sales calls to promote services to business owners, generating interest in the company's offerings. Managed multiple tasks effectively through various tools and email communications. Delivered clear, concise, and ethical explanations of services primarily to US consumers. Demonstrated self-motivation and strong organizational skills. Interpreted and captured essential customer information with minimal supervision.
Skills & Expertise
Education
- Bachelor of Science in BiologyUniversity of the Philippines - Baguio · 2021 — 2025
- Accountancy and Business ManagementPamantasan Ng Lungsod Ng Valenzuela · 2019 — 2021
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