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Trixie L. — Mid-Level Administrative and Customer Support Assistant from Philippines

Trixie L.

Mid-Level Administrative and Customer Support Assistant

Philippines 6+ years
Actively lookingNew to Platform
Languages
EnglishTagalog
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About

Trixie C. is an experienced Administrative & Customer Support Executive with over six years supporting international firms in the solar energy and telecommunications industries. She has a proven background coordinating daily operations and streamlining administrative workflows for U.S. and Australian companies. As a Virtual Assistant at Boese VA Agency, Trixie managed high-volume email & chat support, ensured timely client communications, and provided digital coordination across platforms such as Facebook and Canva. Her role in the solar sector focused on resolving customer inquiries and organizing operational activities to support executive leadership across multiple time zones. Trixie brings expertise in Google Workspace, Microsoft Office, and CRM softwares, consistently delivering reliable administrative and customer service support within fast-paced international environments.

Experience

  • Administrative / Virtual Assistant

    Boese VA Agency · 2023 — 2026
    Oversaw day-to-day administrative functions and managed client communications using email and chat. Consistently ensured all client emails were addressed within 24 hours. Provided support for account management and online presence, including scheduling Facebook posts and assisting with Canva for content coordination and graphic tasks.
  • Virtual Assistant (Administrative & Customer Support)

    Solar Energy Company | U.S. & Australia · 2021 — 2024
    Supplied administrative, customer service, and executive support for company leadership. Organized and scheduled meetings and emails while coordinating daily operations. Addressed more than 30 customer inquiries each day and managed follow-up across U.S. and Australian time zones. Maintained detailed records and contributed to the efficiency of internal workflows.
  • Customer Service Representative

    Telecommunications Company | U.S. · 2020 — 2021
    Assisted customers by resolving billing concerns and addressing account or service issues. Provided courteous support while adhering to company protocols and upholding high call quality standards.

Skills & Expertise

Education

  • Bachelor of Science in Computer Studies (Completed 2 Years, Approx. 85 Units earned)
    Gordon College · 2015 — 2018

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