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Trizia M. — Remote Mid-Level Appointment Booking Specialist from Philippines

Trizia M.

Remote Mid-Level Appointment Booking Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Trizia L., a detail-oriented Virtual Assistant from Quezon City, Philippines, excels as a Remote Booking Specialist, adeptly supporting foreign-based clinics and international clients. She is proficient in remote appointment booking, CRM management, and customer coordination, consistently meeting daily booking targets while maintaining high-quality patient communication across varying time zones. Trizia managed a minimum of 10 patient appointments daily at a foreign-based medical clinic using tools such as Respond.io and Jera Cloud. Her robust CRM management skills enabled her to maximize lead conversion and effectively reduce no-show rates. In her previous roles at SZYT Corporation and Futong Information Industry Philippines Co., Ltd., she demonstrated prowess in HR and administrative functions within the construction industry. She possesses a Bachelor of Science in Business Administration with a focus on Human Resource Management Development from De La Salle University – Dasmariñas, showcasing a strong foundation in HR processes. Trizia’s technical expertise spans across Google Workspace, MS Office, and various CRM systems, underscoring her capability in both administrative and technical arenas.

Experience

  • Remote HR & Admin Specialist

    SZYT Corporation · 2023 — 2025
    Supported HR and administrative functions for construction teams, overseeing recruitment processes, onboarding, offboarding, and HR documentation. Coordinated payroll validation, compliance tracking, and maintenance of HR reporting dashboards.
  • Remote HR Assistant

    Futong Information Industry Philippines Co., Ltd. · 2019 — 2023
    Handled recruitment activities, employee orientation, contract preparation, and management of HR records. Provided assistance with payroll support, benefits coordination, and compliance documentation.
  • Remote Booking Specialist

    Foreign-Based Medical Clinic
    Secured a minimum of 10 confirmed patient appointments daily through online engagement. Managed inquiries with Respond.io to enhance lead conversion and scheduled appointments using Jera Cloud Appointment Booking CRM. Conducted lead qualification, follow-ups, and reminders to minimize no-shows. Maintained CRM records and prepared daily performance reports while coordinating with clinic staff for accurate scheduling.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration – Major in Human Resource Management Development
    De La Salle University – Dasmariñas