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Tsebo P. — Mid-Level Administrative Specialist from South Africa

Tsebo P.

Mid-Level Administrative Specialist

South Africa No experience yet
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Languages
English
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About

Tsebo P. is a highly skilled and dedicated administrative professional based in Auckland Park, with over 15 years of experience spanning diverse domains such as finance, hospitality, and short-term rental operations. Her career includes substantial roles at the Johannesburg Stock Exchange and Universal Hi-Lodge, where she excelled in managing reception and client liaison duties, ensuring effective communication and seamless operations. Her expertise extends to meticulous data management within CRM systems, comprehensive office administration including document preparation and record-keeping, and independent project handling as demonstrated in her role with HOUST in Cape Town. Throughout her career, Tsebo has shown a proven ability to foster efficient work environments through her adept handling of customer inquiries, logistics coordination, and front desk management.

Experience

  • Independent Housekeeper

    HOUST · 2024 — 2025
    Managed cleaning assignments through the HOUST mobile application, autonomously accepting or declining jobs. Executed end-of-stay cleans after guest check-outs while adhering to strict property standards. Ensured properties were in pristine condition for incoming guests and reported any maintenance issues or property damages promptly. Organized personal schedule and travel arrangements effectively.

  • Receptionist / Admin Clerk / Housekeeping Support

    Universal Hi-Lodge (UHL) · 2014 — 2020
    Oversaw front desk operations and welcomed guests professionally. Managed incoming calls, addressed guest inquiries, and resolved concerns efficiently. Maintained organized filing systems and databases, along with general office correspondence. Typed, formatted, proofread, and edited various business documents. Attended meetings and recorded minutes accurately. Handled office supply inventory and performed basic bookkeeping while supporting housekeeping duties to coordinate between front office and housekeeping teams.

  • Client Liaison Officer (Level 2)

    Johannesburg Stock Exchange (JSE) · 2008 — 2012
    Acted as the primary contact for membership and dealer-related inquiries. Administered Customer Relationship Management (CRM) systems and maintained membership databases. Processed dealer registrations for derivatives and Yield-X markets, while verifying the completeness and compliance of documentation. Managed professional telephonic and email correspondence and performed data capturing and essential administrative support tasks.

  • Administrative Support / Data Capturer

    Johannesburg Stock Exchange (JSE) · 2007 — 2008
    Accurately captured data within CRM systems and spreadsheets. Maintained current membership and dealer records while organizing and filing all dealer registration documentation meticulously.

  • Call Centre Agent (Contract)

    University of Johannesburg · 2004 — 2006
    Addressed inquiries from current and prospective students, confirmed registrations, and provided foundational career guidance. Conducted essential data capturing and offered telephonic support, as well as compiled and distributed application forms via mail.

  • Receptionist / Switchboard Operator

    Gillette SA / Momentum Employee Benefits · 2003 — 2003
    Managed the company switchboard, routing incoming calls effectively. Addressed customer queries and complaints professionally while providing general office administration support.

  • Receptionist / Secretary (Contract)

    Phumani Paper (Wits Technikon) · 2002 — 2002
    Processed incoming orders and managed all associated filing. Typed official documents and recorded meeting minutes. Provided support to the accountant and coordinated effectively with management.

  • Invoicing Assistant

    Carst & Walker (Pty) Ltd · 2001 — 2002
    Managed the invoicing and order processing, along with relevant filing systems.

  • Receptionist / Switchboard Operator

    Carst & Walker (Pty) Ltd · 2000 — 2001
    Operated the reception desk and managed the company switchboard. Handled customer inquiries and performed administrative duties.

  • Switchboard Operator / Secretary

    Conference Agencies · 1997 — 2000
    Managed the switchboard and coordinated event logistics. Handled correspondence and liaised with hotels and venues to secure arrangements while organizing RSVPs and managing event logistics.

  • Receptionist

    National Rural Development Forum · 1996 — 1997
    Handled client liaison, processed inbound calls, and maintained filing systems.

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