Tulelo E.
Mid-Level Customer Service and Administration Specialist
Open to offersNew to PlatformAbout
Khabo M. is an experienced professional based in South Africa with a proven background in customer service, administration, and data management across the real estate, aviation, cleaning services, telecommunications, and finance industries. As a Candidate Property Practitioner at eXp Realty, Khabo expertly manages property listings, schedules appointments, updates social media platforms, and maintains strong client relationships. Their experience as a Facilities Coordinator at Airports Company South Africa involved coordinating maintenance, vendors, and supervising external service providers. Earlier, as a Manager at Kwanele Cleaning, Khabo oversaw staff, payroll, inventory, and client relations. At MTN, Khabo provided advanced corporate data support and handled client queries for mobile business solutions, while at FNB, urgent lost card cancellations and customer guidance were key responsibilities. Khabo is highly adept in Microsoft Office and various computer packages, offering adaptable support in both remote and on-site environments.
Experience
Candidate Property Practitioner
eXp Realty · 2023 — PresentHandles phone calls and emails while organizing appointments and overseeing property listings. Conducts property market analyses and updates social media platforms. Cultivates excellent client relationships.Facilities Coordinator
Airports Company South Africa · 2015 — 2021Addresses corporate facilities inquiries along with managing administrative tasks. Coordinates maintenance services, vendors, and office supply inventory. Oversees external service providers and develops service scopes. Maintains records and reporting accurately.Manager
Kwanele Cleaning · 2006 — 2014Oversees staff, payroll, and stock inventory management. Manages client relations and prepares quotations. Ensures efficient daily operations.Lost Card Cancellation Consultant
FNB · 2001 — 2005Processes urgent requests from clients regarding lost cards. Offers guidance for card replacement and support. Ensures client satisfaction prior to call closure.Advanced Corporate Data Support Consultant
MTN · 2001 — 2004Provides mobile business solutions alongside aftersales support for corporate clients. Responds to client queries through email and phone, escalating issues as necessary. Delivers one-on-one client assistance while ensuring service quality.
Skills & Expertise
Education
- Higher CertificateAcademy for Facilities Management · 2018 — 2020
- Diploma in Business AdministrationKelly Greenoaks · — — 1997
- Diploma in Medical TechnicianSAMTA · 1991 — 1993
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