Tulio A.
Junior Graphic Designer
Open to offersNew to PlatformAbout
Tulio A. is an experienced professional with a diverse background in hospitality, payroll management, graphic design, battery maintenance, and customer service. Currently serving as a Supervising Manager at Coral View Utila Resort, he excels in team leadership, guest service excellence, and implementing marketing strategies to boost profitability in the hospitality industry. As a part-time Payroll Supervisor and Recruiter for Innovative Service Providers, he efficiently manages payroll for 430 employees using QuickBooks and conducts recruitment and onboarding processes remotely. Tulio also possesses a solid foundation in graphic design from his tenure as a Senior Graphic Designer at AB Studios, where he was responsible for creating visual presentations and printed collateral. His technical expertise extends to being a Battery Technician for Aerolinea Lanhsa, where he enhanced battery performance and reduced costs through effective diagnostics. Across various positions, his focus has always been on process improvement, client satisfaction, and strategic management.
Experience
Payroll Supervisor / Recruiter (Part-time)
Innovative Service Providers / New Orleans Based Co. · 2026 — PresentHandles full-cycle payroll for 430 employees utilizing QuickBooks to ensure accuracy and compliance. Supervises employee hours using WorkRecords, validates timesheets, and resolves discrepancies. Posts job ads on Facebook and WhatsApp, and manages employee pre-screening for HR onboarding.Supervising Manager
Coral View Utila Resort S de RL · 2024 — PresentOversees daily operations within a fast-paced hospitality setting. Ensures high service standards while managing budgets and implementing marketing strategies. Focuses on team leadership, guest service excellence, and customer concern resolution.Sales Associate and Customer Service
Boost · 2024 — 2024Validates activation processes and reviews product reimbursements to ensure commission accuracy. Assists customers with technical support and sells phones and service plans, providing personalized recommendations.ONLINE INTERPRETING
Teleperfomance / Language Line Solutions · 2023 — 2024Provides interpretation services across various industries including healthcare and legal, facilitating communication between clients and non-English speakers while maintaining professionalism and confidentiality.Battery Technician
Aerolinea Lanhsa · 2021 — 2023Tests, maintains, and repairs commercial batteries to enhance quality. Conducts efficient diagnosis and repairs of battery systems to reduce costs while utilizing various diagnostic tools and equipment.Senior Graphic Designer
AB STUDIOS · 2013 — 2020Designs and layouts a variety of materials such as proposals, brochures, and ads. Collaborates with marketing and technical teams to develop strategies and visual presentations. Prepares print-ready files for production and creates project logos and graphic elements.Inbound Customer Service
Caribbean Call Center · 2020 — 2020Builds and maintains relationships with customers, addressing inquiries and complaints efficiently. Achieves significant reductions in customer wait times and receives positive feedback on service performance.Manager
Ecolce - Equipo de Construccion La Ceiba · 2008 — 2013Plans and oversees construction projects for heavy machinery, ensuring timely completion within budget constraints. Organizes logistics and delegates work while tracking expenditures.
Skills & Expertise
Education
- Bachelor of Science in Graphic DesignUnitec Ceutec Honduras · — — 2011
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