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Tyrese G. — Junior Administrative Assistant from Jamaica

Tyrese G.

Junior Administrative Assistant

Jamaica 3-6 years 1500 - 2500 USD per month
Open to offersNew to Platform
Languages
EnglishGerman
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About

Tyrese G. is an accomplished Administrative Assistant with a track record of optimizing office operations and enhancing team productivity across educational and customer service sectors. Currently contributing at Horace Clarke High School as a Secretary, Tyrese has been instrumental in implementing a comprehensive student database, digitizing documents, and introducing software solutions to boost efficiency. His earlier roles include providing technical assistance and information management during an internship at Retreat Primary School, and delivering exceptional customer service as a Customer Service Associate at Conduent. A holder of several certifications such as the IBMI Essential Management Certificate, Tyrese is now pursuing a ASc in Social Work at the Moneague College. Adept in Database Management, Microsoft Office, and data entry, Tyrese brings valued skills in problem-solving, independent work, and customer service. His academic foundation is bolstered by a suite of certifications in information technology and business management.

Experience

  • Customer Service Associate 2

    Conduent · 2021 — 2022
    Assisted shoppers and customers by delivering high-quality customer service and addressing shoppers' cases.

  • Secretary (Admin Asst)

    Horace Clarke High School · 2022 — Present
    Collaborated with a team to create a comprehensive student database while applying critical thinking to improve operational efficiency. Digitized and organized documents for secure and accessible recordkeeping, managed filing systems, and maintained up-to-date student records. Addressed inquiries to provide exceptional customer service, documented meetings, and prepared detailed minutes. Designed online forms for task management and developed professional presentation materials. Directed incoming calls and facilitated communication between departments while researching new software solutions to enhance productivity. Created standardized letter and email templates as requested by senior management.

  • Internship

    Retreat Primary School · 2020 — 2020
    Organized files according to the established filing structure and provided relevant information about students and staff members. Offered technical assistance as needed.

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