Post a Job Free
135 viewsTalent
Tzaddi P. — Mid-Level Customer Experience Specialist from Philippines

Tzaddi P.

Mid-Level Customer Experience Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Tzaddi P. is an experienced Customer Experience Specialist with a background spanning client services, technical support, and property management. At Reliasourcing, Tzaddi serves as the key escalation point for complex customer concerns, managing advanced troubleshooting and sensitive client communications to ensure satisfaction. Previously at Foundever, Tzaddi supported B2B clients for Intuit QuickBooks, resolving account continuity, billing, and user-management issues. Experience includes boosting occupancy and leads as a property manager at Yuri Staycation using Facebook Ads and managing daily operations. Earlier roles involved direct sales and distribution of wellness and health products and pharmacy assistance at Mercury Drug Corporation. Tzaddi consistently leverages Salesforce, Google Workspace, and cross-functional coordination to optimize processes and deliver results across a range of industries, including software, hospitality, wellness, and retail pharmacy.

Experience

  • Customer Experience Specialist

    RELIASOURCING · 2025 — Present
    Acted as the primary point of contact for complex customer issues communicated via email, ensuring prompt resolutions while upholding a high standard of customer satisfaction. Managed advanced troubleshooting, coordination among departments, and sensitive communications with clients.

  • Customer Service Representative / Technical Support Representative

    FOUNDEVER · 2024 — 2025
    Focused on subscription retention, renewals, and account continuity. Provided support to B2B clients utilizing Intuit QuickBooks by addressing billing, subscription, user management, and login queries. Collaborated with various teams to tackle intricate technical and financial issues to enhance user experience.

  • Social Media & Property Manager

    YURI STAYCATION · 2021 — 2023
    Oversaw tenant onboarding, responded to guest requests, and managed daily property operations. Coordinated maintenance with vendors, ensuring tasks were completed in a timely manner. Handled aspects of occupancy, bookings, payments, and record-keeping. Utilized Facebook Ads and social media to boost leads and occupancy rates.

  • Sales Manager / Distributor

    ZOOM INTERNATIONAL · 2016 — 2019
    Engaged in the promotion and sales of wellness products through direct sales and referrals. Developed and maintained a customer base through effective lead generation strategies. Leveraged social media and networking to enhance product visibility and drive revenue.

  • Distributor

    ALLIANCE IN MOTION GLOBAL · 2012 — 2016
    Responsible for marketing and distributing health and wellness products via direct selling and online platforms. Conducted presentations about products, provided client support, and facilitated repeat business. Expanded the network by recruiting and mentoring new distributors towards achieving sales targets.

  • Pharmacy Assistant

    MERCURY DRUG CORPORATION · 2010 — 2012
    Assisted pharmacists in the dispensing of medications and the management of inventory. Provided customer service by responding to inquiries and processing prescriptions. Ensured accuracy in record-keeping and adherence to pharmacy protocols.

Interested in this professional?

Sign in as an employer to save this profile or invite Tzaddi P. to a job.

Sign in as an employer