JEMAIMAMAE S.
PR & Outreach Specialist
Open to offersNew to PlatformLanguages
EnglishBisaya
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
About
I am a dedicated Chart Retrieval Specialist at Cotiviti with a focus on managing medical records and ensuring HIPAA compliance. My experience spans over 6 years in customer service, where I excelled as a Virtual Assistant and PR & Outreach Specialist, achieving high accuracy in data management and customer satisfaction. Skilled in influencer campaigns and remote support, I am fluent in English, Tagalog, and Bisaya. My passion lies in building strong relationships and delivering measurable results in dynamic environments.
Experience
Chart Retrieval Specialist
Cotiviti · 2023 — 2025Specialize in retrieving and managing medical records, ensuring compliance with HIPAA regulations. Achieved a 98% accuracy rate in data entry and record management, significantly reducing errors. Retrieve medical records specific to Claims Payment Accuracy, Risk Adjustments, and HEDIS audits.PR & Outreach Specialist
RYSE.INC · 2025 — 2025Used Insense and Superhuman to source and collaborate with 100+ influencers/creators across Instagram, TikTok, and YouTube. Coordinated gifting and reimbursement campaigns, managing product orders and on-time deliveries in exchange for influencer-generated videos for the SmartShade product line. Processed and tracked orders via Shopify, ensuring 100% fulfillment accuracy. Strengthened brand presence through influencer partnerships, boosting campaign engagement and awareness.Customer Service Representative
Concentrix · 2019 — 2023Delivered exceptional customer service by addressing inquiries and resolving issues promptly, achieving a 95% customer satisfaction score. Maintained high levels of customer satisfaction through effective communication and problem-solving skills. Trained new team members on customer service protocols and best practices.
Skills & Expertise
Education
- Bachelor of Science in Customs AdministrationUniversity Of Cebu · 2017 — 2019
- Bachelor of Tourism and ManagementRoyal Christian College · 2015 — 2017
Interested in this professional?
Sign in as an employer to save this profile or invite JEMAIMAMAE S. to a job.
Sign in as an employer