Catherine C.
Customer Service Representative
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About
I'm Catherine Claire Del Campo, a versatile service representative with experience in fast-paced environments. I excel in exceeding sales goals while ensuring customer satisfaction. My strong communication skills allow me to build trust with clients through persuasive dialogue and unwavering support. I hold a BS in Accountancy from the University of Mindanao and am passionate about helping people, fostering a culture of continuous learning, and pursuing growth within my field.
Experience
Customer Service Representative
Gogograndparent · 2023 — 2025Answering client questions and concerns over the phone and ordering rides.Appointment Setter
Versatile · 2023 — 2023Getting new potential clients started by registering them. Gather important information and update details to client’s accounts.Customer Service Representative (Email)
Awesome OS · 2022 — 2023Respond to customer queries in a timely and accurate way via email. Handling complaints to building strategies for improving the overall customer experience.Customer Service Representative
Awesome OS · 2015 — 2017Answering customer inquiries, processing orders, payments, and returns. Document and track customer interactions within various communication and CRM system.Customer Service Representative
IQOR · 2015 — 2017Identify customer needs, clarify information, and provide solutions to problems. Maintain a high level of product knowledge and stay up-to-date on changes.
Skills & Expertise
Education
- BS in AccountancyUniversity of Mindanao · 2010 — 2012
- Secondary EducationMaryknoll Academy of Cateel · 2006 — 2010
- Primary EducationMaryknoll Academy of Cateel · 2001 — 2006
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