Kajal .
Customer Service Representative
Open to offersNew to PlatformLanguages
English Spanish Hindi
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About
My name is Kajal, a dedicated professional with experience in hospitality, aviation, and BPO sectors. I hold a Bachelor of Commerce from Delhi University and a B2 level Spanish certification from Instituto Cervantes. Currently, I am a Customer Service Representative at IGT Solutions, where I enhance my communication and problem-solving skills. I am passionate about delivering high-quality customer service and I thrive in dynamic environments. I am fluent in English and Hindi, with intermediate Spanish proficiency.
Experience
Sales Representative
A&C Firm · 2025 — 2025Spanish travels PPC sales. Handling calls.Customer Service Representative
IGT Solutions · 2023 — 2024Delivered excellent customer support with a focus on satisfaction and issue resolution. Handled high volumes of inbound and outbound calls efficiently. Strengthened communication and problem-solving abilities. Adapted to fast-paced work environments and consistently met performance targets.
Skills & Expertise
Education
- Bachelor of Commerce (B.Com)Delhi University (School of Open Learning)
- Senior Secondary EducationKendriya Vidyalaya
- Spanish Language Proficiency (B2 Level)Instituto Cervantes
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