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ANNALOU E. — Roadside Assistance Dispatcher from Philippines

ANNALOU E.

Roadside Assistance Dispatcher

Philippines 1-2 years
Actively lookingNew to Platform
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About

My name is Annalou Estremos, and I’m from Bislig, Surigao del Sur. I worked overseas for 14 years as a Medical Records Clerk, where I was responsible for organizing patient records accurately and maintaining strict confidentiality. Recently, I worked as a Roadside Assistance Dispatcher for Nation Safe Driver in Davao City for more than a year. In this role, I assisted customers in need of roadside help such as towing and jumpstarts, tracked vehicle locations using Google Maps, and coordinated with service providers. I am hardworking, organized, and flexible with schedules, and I’m passionate about providing excellent customer service. I’m excited to bring my skills and experience to your company.

Experience

  • Roadside Assistance Dispatcher

    Nation Safe Driver · 2023 — 2025
    We handle calls from customers needing roadside assistance. We gather their information to access their accounts and then contact a Service Provider to assist them. Negotiate the cost and the ETA of the service to the cheapest and shortest as possible then dispatch them to help the customer.
  • Medical Records File Clerk

    Armed Forces Hospital Airbase · 2008 — 2022
    Responsible for a variety of tasks including collecting patient information, issuing medical files, filing medical records, and processing patient admissions and discharge papers.

Skills & Expertise

Education

  • Tertiary Education
    Cornerstone International College PH · 2019 — 2020
  • Secondary Education
    Bislig City National High School · 1998 — 1999

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